Privacy Policy
Safeguarding your privacy is a core principle of our operations and service standards. We treat all personal
information with the highest level of care and confidentiality.
Information We Collect
To deliver a seamless rental experience, we may request:
- Basic contact details (name, phone number, email)
- Rental-related information (booking dates, car preferences, delivery/pick-up locations)
- Identification documents required under UAE regulations
We never request or store your financial or banking details. All payments are processed exclusively through
secure, certified payment partners.
How We Use Your Information
Your information is used solely to:
- Confirm and manage your booking
- Verify your identity as required by law
- Provide personalized support and premium service
- Enhance the quality and security of our platform
Data Protection
We follow strict security standards to ensure your information stays protected at every stage. Access to
personal data is limited to authorized team members only.
Information Sharing
We do not sell, rent, or trade your data. Information may be shared only with trusted partners involved in
your rental process (insurance, delivery team) or UAE authorities when legally required.
Your Privacy Choices
You may request access, correction, or deletion of your information at any time by contacting us.
Contact Us
For any privacy-related inquiries, please reach us at: info@continentaldxb.ae